Return Policy

Thank you for shopping with Jersey Baby Couture!
We know you are going to LOVE your order from us, but if for some reason you don't, we do accept returns under the following conditions.

Merchandise that you wish to return must be received by us within  7 days of the day you received it. This does not mean business days only.

  • Returns must be in original, unused, unworn condition with no defects, no stains, no pet hair, no smells, or any signs that the item has been worn or used, with all tags attached and all packing slips included with the return. 
  •  All Returnable items may be returned for STORE CREDIT ONLY. We do not issue refunds. We do not cover any shipping cost, customers are responsible for shipping costs.
  •  Please return your item(s) via your carrier of choice. We highly suggest using a trackable service with insurance in case something were to happen, as we are NOT responsible for lost packages,
  • Please allow up to 5-7 business days to process your return once we receive it.
  • Exchanges are only for the same item, Due to our limited quantities per unique style we can't guarantee an exchange will be possible.

Non-Returnable Items: There are certain items that cannot be accepted, the following are non-returnable:

  • Clearance Items

  • Sale Items 
  • Final Sale Items such as, bralettes/bras/bandeaus, leggings/yoga pants, hair accessories/hats/beanies, swimwear, undergarments, socks and eyewear. Due to hygienic purposes, there will be NO EXCEPTIONS on these items. 

  • Custom Items 

  • Pre-orders that have exceeded its ETA ship date will not be refunded.  Please note these are only estimated ship dates.
  • As stated during sales, all purchases made with codes are FINAL SALE and can not be returned or exchanged.

We are not responsible for LOST packages within the USPS system or UPS system. Any package marked delivered, is also not our responsibility. We will be happy to help you sort it out with them, but cannot be held liable. 

Each item is photographed to it's very best to display accurate colors, measurements and patterns. Please beware that various computer/mobile devices have different color display profiles. Items with slight variances will not be considered defective, as each item may be unique in pattern/color.

Please email us at Jerseybabyorders@gmail.com for all questions and returns.

We appreciate your business and thank you for shopping Jersey Baby Couture